At Bridgeway Digital we provide 100% money back guarantee for all of our logo design and website packages and in order to clarify how money back guarantee works we have designed this information using a questionnaire and answered conversation to make sure that you get the complete picture of how it works.
Q: When I am eligible for money back guarantee?
A: You’re eligible for money back guarantee when you make payment of your logo design package and team of designers will share initial concepts for your review. If you don’t like these concepts you can simply exercise your rights for money back guarantee and no question will be asked.
Q: What is administrative fee on money back guarantee?
A: We don’t charge any administrative fee on money back guarantee. You will get 100% of your money back.
Q: After how many revisions I am not eligible for money back guarantee?
A: You’re only eligible for money back guarantee if you don’t send us any revisions. However, you’re eligible for 100% satisfaction guarantee and unlimited concepts and revisions (Subject to logo design package)
Q: Can I get my money back once I approve concept?
A: No!

These are some exceptional points that wave your money back guarantee:

  • - If you have failed to communicate with us for more than 15 days
  • - If you have changed your requirements for example, changing name of company, changing color theme, business gets closed,
  • - If you ordered special or custom offer from our sales team that doesn’t reflect our original pricing
  • - If you ordered a bundle package such as website, logo and video all together
  • - If you availed any of our promotional offer